CRM, ERP and SaaS Development in Ivano-Frankivsk

A custom CRM tailored to a Carpathian-region company's real processes typically starts around the price of two years of niche SaaS subscriptions, then varies with role count, 1C/BAS integrations and funnel complexity. On our first call I scope the work: roles, deal stages, reports, telephony and bank integrations. After that I deliver a transparent sprint-by-sprint estimate. You pay per module and see working output every two weeks. No hidden per-user license fees — the system is yours forever.

Bitrix24, RetailCRM, Pipedrive and HubSpot are good products, but they bend your business to their logic. When a Bukovel tour operator manages 14 tour types, a winery tracks wine batches by year, and an oilfield service company runs complex field tickets with crew geolocation, boxed CRMs break. A custom system on Next.js and PostgreSQL gives you exactly the fields, statuses and reports that actually work for you. I often suggest a hybrid: custom core plus Bitrix24 integration for calls and email.

Yes — 1C and BAS integrations are a standard part of my ERP projects in Ivano-Frankivsk. I work via REST/SOAP exchanges, OData, or a Node.js middleware that listens to queues and syncs items, warehouses, counterparties, sales documents and payments. For woodworking plants and distributors I implement two-way real-time sync. If your 1C is legacy, I first audit the setup with your accountant or 1C franchise partner and freeze the exchange format so nothing breaks during the rollout.

Core stack: Next.js and React on the frontend, Node.js on the backend, PostgreSQL as the main database, GraphQL and REST for the API. For heavy analytics I add ClickHouse or pipelines to BigQuery. Hosting on AWS or Google Cloud depending on your customers' geography. For SaaS products I use multi-tenant architecture with schema-level data isolation. Everything is TypeScript, covered with tests and deployed via CI/CD. A modern enterprise stack that handles load and evolves cleanly.

A custom CRM MVP — 2 to 3 months. A full ERP with accounting, manufacturing, warehouses and integrations — 6 to 12 months depending on scope. I do not try to ship everything at once: we launch the core (sales or warehouse), onboard the team, then add modules sequentially. This approach delivers business value from month three, not after a full year. Two-week sprints with demos throughout — you always see what you are paying for.

Yes, full access. Code lives in your GitHub, GitLab or Bitbucket from day one — I work in branches and open pull requests, you or your CTO merge them. The PostgreSQL database is hosted in your own AWS, Google Cloud or Ukrainian provider account — I only get working credentials. Zero vendor lock-in: if tomorrow you hire your own team or another agency, they pick up the project in a day. API and architecture documentation is handed over with the project.

Security is baked into the architecture from day one. TLS for all traffic, bcrypt/argon2 for passwords, roles and permissions enforced at every API call, an audit log for critical actions. For SaaS products I add 2FA, SSO via Google or Microsoft, rate limiting and a WAF. Regular PostgreSQL backups, monitoring through Sentry and Grafana. Everything aligns with GDPR and Ukrainian personal-data protection law. A dedicated security review runs before each release.

I do. After release I offer an SLA contract: critical bugs — one-hour response, regular tasks — within 24 hours. Once a month we run a review: metrics, database performance, user behaviour, planning the next changes. If you have your own developer, I onboard them and hand the codebase over fully. I do not disappear after the closing act: 60% of my Ivano-Frankivsk clients have worked with me for 3+ years, several since 2014.

Yes. I live in Ivano-Frankivsk and gladly meet in person — at your office or at a cafe in the centre near Rynok Square or the Potocki Palace. For oil & gas and manufacturing projects this matters a lot: you need to walk the shop floor, talk to foremen, see the paper journals we will be digitising. The discovery stage is almost always done on site. After that work is hybrid: weekly Zoom demos and offline meetings whenever needed.

Yes, the tourism cluster around Bukovel and Yaremche is one of my key directions. I have built tour booking, group accounting, transfer management and ski-pass integration systems. Separately, modules for hotels and guesthouses in Mykulychyn, Tatariv and Polyanytsya. Such CRMs are often integrated with Next.js websites I also build — see web development. If you also need promotion, check SEO in Ivano-Frankivsk.

Yes, I have experience with service and distribution companies in the oil & gas sector. I have built field-ticket systems for crews, equipment and spare-parts tracking, GPS integrations and repair journals. Graduates of the Ivano-Frankivsk National Technical University of Oil and Gas often become my internal champions on the client side — shared terminology helps a lot. If you also need a website or partner portal, see web development in Ivano-Frankivsk.

Yes, SaaS products are a separate practice of mine. I lead teams of Ivano-Frankivsk IT Cluster residents who have launched SaaS on Ukrainian, European and US markets. Multi-tenant architecture, billing via Stripe or Fondy, tariff plans, trials, referral programs, an admin panel for support. I build it so you can move from MVP to first paying customers in 4-6 months. For the marketing side I usually deliver a separate landing — details in digital marketing.