Custom CRM, ERP and SaaS development for businesses in Ivano-Frankivsk and the Ivano-Frankivsk region — from CRMs for furniture manufacturers and car services to ERPs for manufacturing holdings and billing systems for Old Town hotels. Stack: Next.js, Node.js, PostgreSQL, Redis, Docker. Integrations with 1C/BAS, Bitrix24, Nova Poshta, Monobank, Liqpay.
Describe your business processes and the problems that need to be solved through automation.
I'll analyze your processes and propose the optimal CRM/ERP system architecture.
A ready CRM/ERP with configured workflows, dashboards, and integrations tailored to your business.
I develop business systems for your company's specific needs
Customer and deal management system: sales funnel, tasks, analytics, telephony integration.
CRM with ticket system, SLA control, knowledge base and customer portal.
Comprehensive enterprise management: finance, warehouse, production, HR, procurement.
Project management platform with kanban boards, Gantt charts and reporting.
Human resource management: recruiting, onboarding, time tracking, vacations.
Dashboards and reports for business analytics with real-time data visualization.
I deeply study your workflows, user roles, pain points, and system requirements. I build a process map.
I design system structure, navigation, data hierarchy, and access roles. I define key usage scenarios.
I create schematic layouts of main screens and an interactive prototype for testing with real users.
I develop the visual style, component library, and detailed mockups for all system screens.
I conduct usability testing, make adjustments, and prepare complete documentation for the development team.
Choose the optimal package for your project
Basic CRM system
$3000$4000What's included:
Extended CRM with integrations
$6000$8000What's included:
Full business system
$12000$15000What's included:
Cloud product turnkey
$20000$28000What's included:
Answers to the most popular questions
A custom CRM tailored to a Carpathian-region company's real processes typically starts around the price of two years of niche SaaS subscriptions, then varies with role count, 1C/BAS integrations and funnel complexity. On our first call I scope the work: roles, deal stages, reports, telephony and bank integrations. After that I deliver a transparent sprint-by-sprint estimate. You pay per module and see working output every two weeks. No hidden per-user license fees — the system is yours forever.
Bitrix24, RetailCRM, Pipedrive and HubSpot are good products, but they bend your business to their logic. When a Bukovel tour operator manages 14 tour types, a winery tracks wine batches by year, and an oilfield service company runs complex field tickets with crew geolocation, boxed CRMs break. A custom system on Next.js and PostgreSQL gives you exactly the fields, statuses and reports that actually work for you. I often suggest a hybrid: custom core plus Bitrix24 integration for calls and email.
Yes — 1C and BAS integrations are a standard part of my ERP projects in Ivano-Frankivsk. I work via REST/SOAP exchanges, OData, or a Node.js middleware that listens to queues and syncs items, warehouses, counterparties, sales documents and payments. For woodworking plants and distributors I implement two-way real-time sync. If your 1C is legacy, I first audit the setup with your accountant or 1C franchise partner and freeze the exchange format so nothing breaks during the rollout.
Core stack: Next.js and React on the frontend, Node.js on the backend, PostgreSQL as the main database, GraphQL and REST for the API. For heavy analytics I add ClickHouse or pipelines to BigQuery. Hosting on AWS or Google Cloud depending on your customers' geography. For SaaS products I use multi-tenant architecture with schema-level data isolation. Everything is TypeScript, covered with tests and deployed via CI/CD. A modern enterprise stack that handles load and evolves cleanly.
A custom CRM MVP — 2 to 3 months. A full ERP with accounting, manufacturing, warehouses and integrations — 6 to 12 months depending on scope. I do not try to ship everything at once: we launch the core (sales or warehouse), onboard the team, then add modules sequentially. This approach delivers business value from month three, not after a full year. Two-week sprints with demos throughout — you always see what you are paying for.
Yes, full access. Code lives in your GitHub, GitLab or Bitbucket from day one — I work in branches and open pull requests, you or your CTO merge them. The PostgreSQL database is hosted in your own AWS, Google Cloud or Ukrainian provider account — I only get working credentials. Zero vendor lock-in: if tomorrow you hire your own team or another agency, they pick up the project in a day. API and architecture documentation is handed over with the project.
Security is baked into the architecture from day one. TLS for all traffic, bcrypt/argon2 for passwords, roles and permissions enforced at every API call, an audit log for critical actions. For SaaS products I add 2FA, SSO via Google or Microsoft, rate limiting and a WAF. Regular PostgreSQL backups, monitoring through Sentry and Grafana. Everything aligns with GDPR and Ukrainian personal-data protection law. A dedicated security review runs before each release.
I do. After release I offer an SLA contract: critical bugs — one-hour response, regular tasks — within 24 hours. Once a month we run a review: metrics, database performance, user behaviour, planning the next changes. If you have your own developer, I onboard them and hand the codebase over fully. I do not disappear after the closing act: 60% of my Ivano-Frankivsk clients have worked with me for 3+ years, several since 2014.
Yes. I live in Ivano-Frankivsk and gladly meet in person — at your office or at a cafe in the centre near Rynok Square or the Potocki Palace. For oil & gas and manufacturing projects this matters a lot: you need to walk the shop floor, talk to foremen, see the paper journals we will be digitising. The discovery stage is almost always done on site. After that work is hybrid: weekly Zoom demos and offline meetings whenever needed.
Yes, the tourism cluster around Bukovel and Yaremche is one of my key directions. I have built tour booking, group accounting, transfer management and ski-pass integration systems. Separately, modules for hotels and guesthouses in Mykulychyn, Tatariv and Polyanytsya. Such CRMs are often integrated with Next.js websites I also build — see web development. If you also need promotion, check SEO in Ivano-Frankivsk.
Yes, I have experience with service and distribution companies in the oil & gas sector. I have built field-ticket systems for crews, equipment and spare-parts tracking, GPS integrations and repair journals. Graduates of the Ivano-Frankivsk National Technical University of Oil and Gas often become my internal champions on the client side — shared terminology helps a lot. If you also need a website or partner portal, see web development in Ivano-Frankivsk.
Yes, SaaS products are a separate practice of mine. I lead teams of Ivano-Frankivsk IT Cluster residents who have launched SaaS on Ukrainian, European and US markets. Multi-tenant architecture, billing via Stripe or Fondy, tariff plans, trials, referral programs, an admin panel for support. I build it so you can move from MVP to first paying customers in 4-6 months. For the marketing side I usually deliver a separate landing — details in digital marketing.
Comparison with other options
| Me | Other agencies | |
|---|---|---|
| Project kick-off | Process audit and funnel map before any code | Boxed product pitched on day one |
| Architecture | Next.js + Node.js + PostgreSQL tailored to you | Bitrix24 setup against a template |
| Integrations | 1C, BAS, banks, telephony, marketplaces | 2-3 basic connectors |
| Team | You work with me directly, 15+ years of practice | Junior manager as a buffer |
| Support | SLA, monitoring, monthly metric reviews | Tickets in a shared queue |
Business management systems are the invisible infrastructure that determines sales velocity, accounting accuracy, customer loyalty and the bottom line. Ivano-Frankivsk and the Ivano-Frankivsk region concentrate a large pool of manufacturers (woodworking, furniture, food production, packaging, metalwork), regional retail chains, B2B companies and IT startups. At some point, each of them outgrows Bitrix24 or amoCRM — and the search for a custom solution begins. I’m Alex Filiuk, a Senior UI/UX designer and product-systems architect with 15 years of experience, designing and shipping custom CRM, ERP and SaaS for the Ukrainian and international markets. My portfolio includes 20+ live systems — from automotive CRMs and mobile CRM apps to manufacturing ERPs and healthcare platforms.
This page brings together everything a business owner or CTO in Ivano-Frankivsk should know before commissioning CRM/ERP development: when the box stops working, how CRM differs from ERP and SaaS, what stages a project consists of, which integrations are critical for the Ukrainian market, how much it costs, and why working with a local architect beats hiring a random team.
The Ivano-Frankivsk region has strong industrial potential. It hosts woodworking and furniture production (driven by proximity to forest resources), food manufacturing, packaging plants, metalworking, agricultural businesses. Most of these companies have complex internal processes that don’t fit into amoCRM, Bitrix24 or Zoho templates:
A custom CRM/ERP is designed exactly around these specifics. Instead of “adapt your business to the template”, we capture your real process and build a system that supports it. If you’re also planning a website redesign, online store or mobile app — consider a complex approach: UX/UI + web development + e-commerce connected to the CRM as a single product landscape.
The terms get mixed up, but the difference is fundamental — and affects the budget and project scope.
For most Ivano-Frankivsk-region businesses the trajectory looks like this: small companies start with a CRM (sales is the most obvious bottleneck), mid-sized ones move into ERP functionality (warehouse, production, finance), and those who built a unique tool with market potential go on to launch a SaaS product. I work with all three formats and help define what you actually need for the next 2-3 years.
Over 15 years I’ve tried dozens of stacks and converged on a set that optimally balances development speed, performance, ecosystem and developer availability:
This stack is the 2024-2026 industry standard. It’s not “fashionable”, it’s reliable and alive: thousands of vacancies, an active community, regular updates. If tomorrow you decide to hire an in-house team in Ivano-Frankivsk, Ivano-Frankivsk or Kyiv, finding Next.js/Node.js developers is much easier than a niche PHP-coder for the Bitrix Framework.
Building a CRM/ERP is not “write code for a month”. It’s a systemic engineering project where mistakes at the early stages cost 10-100x more later. So I work via a transparent process my clients have all gone through:
The total cycle is 3-6 months for a CRM/ERP, 5-9 months for a SaaS product with multi-tenant architecture. If you need a fast launch (e.g. a Ivano-Frankivsk company whose business model has critically shifted and the box can’t cope), we start with an MVP in 6-10 weeks and grow features iteratively.
The key difference between a Ukrainian CRM/ERP and “just a Western system” is integrations with Ukrainian services. Over 15 years I’ve built dozens of these connectors, some of which are reused across projects:
If a non-standard connector is needed (e.g. a warehouse weighbridge or proprietary factory equipment), we build it from scratch. My portfolio has examples of CRM-CNC integration on a furniture factory, weighbridge integration on an agricultural complex, POS sync in a retail chain.
If you’re planning not just an internal system but your own SaaS product to sell to other companies, you need a special architecture — multi-tenant. It includes:
SaaS projects often pair with product strategy, conversion optimisation and SEO — because building the product isn’t enough; you also need to learn how to sell it. If you’re targeting international markets (US, Europe), we additionally discuss localisation, GDPR compliance and payment-system specifics (Stripe, Paddle).
The cost depends on scope and complexity. Approximate ranges:
Exact figures are provided after discovery. Working with me means a fixed MVP price (no surprises), a transparent budget for extensions, and no hidden fees like “surcharge per new user”. You pay once for development — then only for support and evolution.
For Ivano-Frankivsk-region businesses launching a website or mobile app alongside the CRM, combined packages are available — savings of up to 25% versus separate projects.
Over 15 years I’ve watched Ukrainian (and Ivano-Frankivsk) companies burn hundreds of thousands of hryvnias on typical mistakes. Top 7:
Most of these mistakes stem from treating CRM/ERP as “just software” instead of a strategic investment in operational efficiency. If you need a pre-flight diagnosis, consider business consulting or a UX audit of existing processes.
My portfolio has 130+ projects, of which ~20 are full CRM, ERP and SaaS systems. A few examples of the problems I’ve solved:
If you’d like to see specific examples, go to the projects section or write via the contact form: I’ll pick 5-7 most relevant cases for your industry. I’ll show not just final screens but the architectural decisions, tricky UX moments and key integrations.
CRM/ERP is part of an ecosystem. Ivano-Frankivsk-region companies often order complex bundles:
I work not only with the Ivano-Frankivsk region. Many clients are national chains with offices in several cities:
The full list is on the service areas page.
If you have a request — fill in the contact form or call the numbers in the website footer. The first consultation is free, 60-90 minutes long. We’ll cover your business, current systems, pain points, automation goals, approximate budget and timeline. If you’re in Ivano-Frankivsk, we can meet on Zoom at the office or factory. After the meeting I’ll send a detailed proposal with a fixed price for the discovery phase, the technology stack and the project roadmap.
I’m ready to design a system for your business in Ivano-Frankivsk and the Ivano-Frankivsk region that doesn’t just “store data” but actually accelerates sales, reduces operating costs and creates competitive advantage for years to come.