I build custom CRM, ERP and SaaS platforms for Ivano-Frankivsk businesses: Bukovel tourism, oil & gas, woodworking, family wineries. 15+ years, 130+ projects. Architecture matching real processes with 1C/BAS and Bitrix24 integration.
Describe your business processes and the problems that need to be solved through automation.
I'll analyze your processes and propose the optimal CRM/ERP system architecture.
A ready CRM/ERP with configured workflows, dashboards, and integrations tailored to your business.
I develop business systems for your company's specific needs
Customer and deal management system: sales funnel, tasks, analytics, telephony integration.
CRM with ticket system, SLA control, knowledge base and customer portal.
Comprehensive enterprise management: finance, warehouse, production, HR, procurement.
Project management platform with kanban boards, Gantt charts and reporting.
Human resource management: recruiting, onboarding, time tracking, vacations.
Dashboards and reports for business analytics with real-time data visualization.
I deeply study your workflows, user roles, pain points, and system requirements. I build a process map.
I design system structure, navigation, data hierarchy, and access roles. I define key usage scenarios.
I create schematic layouts of main screens and an interactive prototype for testing with real users.
I develop the visual style, component library, and detailed mockups for all system screens.
I conduct usability testing, make adjustments, and prepare complete documentation for the development team.
Choose the optimal package for your project
Basic CRM system
$3000$4000What's included:
Extended CRM with integrations
$6000$8000What's included:
Full business system
$12000$15000What's included:
Cloud product turnkey
$20000$28000What's included:
Answers to the most popular questions
A custom CRM tailored to a Carpathian-region company's real processes typically starts around the price of two years of niche SaaS subscriptions, then varies with role count, 1C/BAS integrations and funnel complexity. On our first call I scope the work: roles, deal stages, reports, telephony and bank integrations. After that I deliver a transparent sprint-by-sprint estimate. You pay per module and see working output every two weeks. No hidden per-user license fees — the system is yours forever.
Bitrix24, RetailCRM, Pipedrive and HubSpot are good products, but they bend your business to their logic. When a Bukovel tour operator manages 14 tour types, a winery tracks wine batches by year, and an oilfield service company runs complex field tickets with crew geolocation, boxed CRMs break. A custom system on Next.js and PostgreSQL gives you exactly the fields, statuses and reports that actually work for you. I often suggest a hybrid: custom core plus Bitrix24 integration for calls and email.
Yes — 1C and BAS integrations are a standard part of my ERP projects in Ivano-Frankivsk. I work via REST/SOAP exchanges, OData, or a Node.js middleware that listens to queues and syncs items, warehouses, counterparties, sales documents and payments. For woodworking plants and distributors I implement two-way real-time sync. If your 1C is legacy, I first audit the setup with your accountant or 1C franchise partner and freeze the exchange format so nothing breaks during the rollout.
Core stack: Next.js and React on the frontend, Node.js on the backend, PostgreSQL as the main database, GraphQL and REST for the API. For heavy analytics I add ClickHouse or pipelines to BigQuery. Hosting on AWS or Google Cloud depending on your customers' geography. For SaaS products I use multi-tenant architecture with schema-level data isolation. Everything is TypeScript, covered with tests and deployed via CI/CD. A modern enterprise stack that handles load and evolves cleanly.
A custom CRM MVP — 2 to 3 months. A full ERP with accounting, manufacturing, warehouses and integrations — 6 to 12 months depending on scope. I do not try to ship everything at once: we launch the core (sales or warehouse), onboard the team, then add modules sequentially. This approach delivers business value from month three, not after a full year. Two-week sprints with demos throughout — you always see what you are paying for.
Yes, full access. Code lives in your GitHub, GitLab or Bitbucket from day one — I work in branches and open pull requests, you or your CTO merge them. The PostgreSQL database is hosted in your own AWS, Google Cloud or Ukrainian provider account — I only get working credentials. Zero vendor lock-in: if tomorrow you hire your own team or another agency, they pick up the project in a day. API and architecture documentation is handed over with the project.
Security is baked into the architecture from day one. TLS for all traffic, bcrypt/argon2 for passwords, roles and permissions enforced at every API call, an audit log for critical actions. For SaaS products I add 2FA, SSO via Google or Microsoft, rate limiting and a WAF. Regular PostgreSQL backups, monitoring through Sentry and Grafana. Everything aligns with GDPR and Ukrainian personal-data protection law. A dedicated security review runs before each release.
I do. After release I offer an SLA contract: critical bugs — one-hour response, regular tasks — within 24 hours. Once a month we run a review: metrics, database performance, user behaviour, planning the next changes. If you have your own developer, I onboard them and hand the codebase over fully. I do not disappear after the closing act: 60% of my Ivano-Frankivsk clients have worked with me for 3+ years, several since 2014.
Yes. I live in Ivano-Frankivsk and gladly meet in person — at your office or at a cafe in the centre near Rynok Square or the Potocki Palace. For oil & gas and manufacturing projects this matters a lot: you need to walk the shop floor, talk to foremen, see the paper journals we will be digitising. The discovery stage is almost always done on site. After that work is hybrid: weekly Zoom demos and offline meetings whenever needed.
Yes, the tourism cluster around Bukovel and Yaremche is one of my key directions. I have built tour booking, group accounting, transfer management and ski-pass integration systems. Separately, modules for hotels and guesthouses in Mykulychyn, Tatariv and Polyanytsya. Such CRMs are often integrated with Next.js websites I also build — see web development. If you also need promotion, check SEO in Ivano-Frankivsk.
Yes, I have experience with service and distribution companies in the oil & gas sector. I have built field-ticket systems for crews, equipment and spare-parts tracking, GPS integrations and repair journals. Graduates of the Ivano-Frankivsk National Technical University of Oil and Gas often become my internal champions on the client side — shared terminology helps a lot. If you also need a website or partner portal, see web development in Ivano-Frankivsk.
Yes, SaaS products are a separate practice of mine. I lead teams of Ivano-Frankivsk IT Cluster residents who have launched SaaS on Ukrainian, European and US markets. Multi-tenant architecture, billing via Stripe or Fondy, tariff plans, trials, referral programs, an admin panel for support. I build it so you can move from MVP to first paying customers in 4-6 months. For the marketing side I usually deliver a separate landing — details in digital marketing.
Comparison with other options
| Me | Other agencies | |
|---|---|---|
| Project kick-off | Process audit and funnel map before any code | Boxed product pitched on day one |
| Architecture | Next.js + Node.js + PostgreSQL tailored to you | Bitrix24 setup against a template |
| Integrations | 1C, BAS, banks, telephony, marketplaces | 2-3 basic connectors |
| Team | You work with me directly, 15+ years of practice | Junior manager as a buffer |
| Support | SLA, monitoring, monthly metric reviews | Tickets in a shared queue |
I live and work in Ivano-Frankivsk, a city of 238,000 on the Bystrytsia River in the heart of the Carpathian foothills. After 15+ years and 130+ launched products I have learned one simple truth: the businesses of the Carpathian region do not need another Bitrix24 clone. They need a system that accounts for the seasonality of tourism around Bukovel, the specifics of wine-batch tracking at family wineries, the heavy field tickets of oilfield service firms and the timber-batch control of woodworking plants. That is why I build custom CRM, ERP and SaaS platforms on a modern stack of Next.js, React, Node.js, PostgreSQL and GraphQL.
Over the past few years I have seen the same picture dozens of times. A tour operator near Rynok Square keeps bookings in five Excel files. A hotel in Polyanytsya keeps its client base in the receptionist's notebook. A winery in a village near Tysmenytsia issues excise documents by hand. A woodworking plant loses orders between the foreman and the accountant. An oilfield service company has no idea where its crew is in real time. All these pains are textbook cases for a custom CRM or ERP. SaaS startups within the Ivano-Frankivsk IT Cluster form a separate group: they need fast multi-tenant architecture with transparent billing.
My core stack: Next.js and React on the client, Node.js on the server, PostgreSQL as the main relational database, GraphQL for flexible queries and REST for external integrations. For heavy analytics I add ClickHouse or pipelines to BigQuery. Hosting on AWS or Google Cloud. For companion mobile apps I use React Native or Flutter — see mobile development. A particular strength is integrations: 1C, BAS, Bitrix24, RetailCRM, Salesforce, Pipedrive, HubSpot, Strapi for content, IP telephony, banks, Rozetka and Prom marketplaces.
The first stage is discovery, which I almost always run offline in Ivano-Frankivsk. I drive to your office on Nezalezhnosti Street or to production sites in the suburbs and talk to the owner, sales, warehouse and accounting. I map processes and capture the painful points. Next come architecture, a Figma prototype and approval. Then two-week sprints with demos: you see a working product every 14 days. We launch the core, onboard the team, add modules incrementally. After release — SLA, monitoring, monthly metric reviews. I do not vanish: about 60% of my Ivano-Frankivsk clients have been with me for 3+ years.
Security is built in from day one: TLS, bcrypt/argon2, role-based access, audit log, 2FA, SSO, rate limiting, WAF, regular PostgreSQL backups, Sentry and Grafana monitoring, GDPR and Ukrainian personal-data law compliance. Code lives in your Git from the first commit, the database in your own AWS or Google Cloud account. Zero vendor lock-in. If tomorrow you want to switch to an in-house team, they will pick the project up in a day because everything is documented in Ukrainian and English.
A CRM almost never lives in isolation. It is usually accompanied by a modern website or corporate portal — see web development in Ivano-Frankivsk. If you are planning a mobile app for customers or field crews, head to mobile development. To promote the platform in search, there is SEO, and for performance campaigns — digital marketing. Write to me or meet in person near the Potocki Palace in the centre — we will discuss your case in depth.