CRM, ERP and SaaS Development in Khmelnytskyi
I am Oleksandr Filiuk, 15+ years and 130+ business automation projects. I build CRM, ERP and SaaS platforms for textile wholesalers of the 7th Kilometer market, instrument-making factories and agricultural companies of Podillia with 1C, BAS and Bitrix24 integration.
30+CRM/ERP projects delivered
15+Years of experience
40%Time saved on routine tasks
100+Satisfied clients worldwide
Leave a request
Describe your business processes and the problems that need to be solved through automation.
Free audit
I'll analyze your processes and propose the optimal CRM/ERP system architecture.
Get your system
A ready CRM/ERP with configured workflows, dashboards, and integrations tailored to your business.
Types of CRM/ERP Systems
I develop business systems for your company's specific needs
💰
Sales CRM
Customer and deal management system: sales funnel, tasks, analytics, telephony integration.
🔧
Service company CRM
CRM with ticket system, SLA control, knowledge base and customer portal.
🏭
ERP system
Comprehensive enterprise management: finance, warehouse, production, HR, procurement.
📋
Project management system
Project management platform with kanban boards, Gantt charts and reporting.
👥
HR system
Human resource management: recruiting, onboarding, time tracking, vacations.
📊
Analytics platform
Dashboards and reports for business analytics with real-time data visualization.
Work Process
1
Business Process Analysis
I deeply study your workflows, user roles, pain points, and system requirements. I build a process map.
2
Information Architecture
I design system structure, navigation, data hierarchy, and access roles. I define key usage scenarios.
3
Wireframes & Prototype
I create schematic layouts of main screens and an interactive prototype for testing with real users.
4
UI Design & Design System
I develop the visual style, component library, and detailed mockups for all system screens.
5
Testing & Handoff
I conduct usability testing, make adjustments, and prepare complete documentation for the development team.
Pricing
Choose the optimal package for your project
Basic
CRM Start
Basic CRM system
$3000$4000What's included:
- Customer management module
- Sales funnel
- Tasks and reminders
- Basic analytics
- Responsive interface
- Team training
Ready in 1 month
Business
CRM Business
Extended CRM with integrations
$6000$8000What's included:
- Everything from «CRM Start»
- Telephony integration
- Email integration
- Process automation
- Roles and access rights
- API for external systems
- Advanced analytics
Ready in 2 months
Premium
ERP Complex
Full business system
$12000$15000What's included:
- Everything from «CRM Business»
- Project management module
- Financial module
- Warehouse management
- HR module
- Real-time dashboards
- Custom reports
- Priority support 6 months
Ready in 3-4 months
Maximum
SaaS Platform
Cloud product turnkey
$20000$28000What's included:
- Everything from ERP Complex
- Multi-tenant architecture
- Billing & subscription management
- Onboarding & tooltip system
- Public API for integrations
- Multi-language support
- CI/CD, auto-tests, monitoring
- 6-month support & maintenance
For product companies
Frequently Asked Questions
Answers to the most popular questions
CRM manages customer relationships — leads, deals, communication history. ERP is a full business operating system: warehouse, production, finance, HR, procurement. SaaS is a software delivery model via cloud subscription. Khmelnytskyi companies often start with CRM (Bitrix24, RetailCRM, Pipedrive) and migrate to ERP as they grow. If your product itself is software for others, that is a SaaS on Node.js and PostgreSQL. See also /services/crm-erp-saas.
Yes, integrations with 1C Enterprise and BAS are one of my key competencies. I build two-way connectors: items, stock, prices, counterparties, sales documents and payments sync in real time or on schedule. For wholesalers of the 7th Kilometer market this is critical because the assortment changes weekly. I use REST/SOAP APIs, XML and JSON exchange, and direct connections to BAS databases where appropriate and secure.
Base stack: Next.js and React on the frontend, Node.js on the backend, PostgreSQL as the main database, GraphQL for API. For mobile clients I add React Native or Flutter. Infrastructure runs on AWS or Google Cloud with containerization. For multi-tenant SaaS I build data isolation at PostgreSQL schema level. Integrations with Salesforce, HubSpot, Pipedrive, Bitrix24 and RetailCRM are done via official APIs. Strapi serves as headless CMS in product areas where convenient content management is needed.
A small ERP for a 10-30 employee company takes 3-5 months: process audit, design, module development, 1C/BAS integration, training. A medium ERP for a manufacturer or large wholesaler takes 6-12 months with phased module launches (warehouse, sales, production, finance). Large holdings take a year or more. I always launch an MVP in 2-3 months so the business starts getting value before full project completion.
All systems follow the least privilege principle: role-based access, audit logs, encryption at database and transport level (TLS 1.3). Backups are daily with monthly test restores. For SaaS products — two-factor authentication, SSO via Google Workspace or Microsoft 365. Data of Ukrainian clients is stored in European AWS Frankfurt or Google Cloud Warsaw data centers, complying with GDPR and Ukrainian data protection law.
Yes, and it is one of my core focus areas. For wholesalers of the 7th Kilometer market I build systems with fabric accounting in rolls and meters, seasonal collection management, pricing by price lists for different buyer segments, integration with 1C/BAS and messengers for order intake. A separate block is mobile apps for sales reps with offline mode. More on mobile at /locations/khmelnytskyi/mobile-development.
Yes. For agricultural companies of Khmelnytskyi region I develop ERP modules for field accounting, crop rotation, fuel cards, scales and elevators. I integrate data from machinery GPS trackers, weather stations and satellite yield monitoring. A separate area is trading SaaS for agri brokers with contract, logistics and finance management. Everything runs on PostgreSQL with the PostGIS geospatial extension and React dashboards.
For Khmelnytskyi IT Cluster members and KhNU and PDU graduates I build SaaS MVPs for Ukrainian and European markets: architecture selection, CI/CD setup on GitHub Actions, Stripe and LiqPay integrations, i18n localization. I often take the technical partner role for 3-6 months until the client team grows into independent support. Local cases at /services/crm-erp-saas.
Cost depends on integration depth and user count. A basic custom CRM on Next.js + Node.js + PostgreSQL with 5-7 modules starts at a mid-business starter budget equivalent. Ready-made Bitrix24 or RetailCRM solutions with customization and integrations cost 2-3 times less but have limitations. I always do a free process audit and propose the optimal path: custom, ready platform or hybrid. The final figure is formed after the spec is approved.
Yes. Many Khmelnytskyi enterprises work on outdated 1C 7.7, homemade Access databases or Excel spreadsheets. I conduct data audits, clean duplicates, design the target PostgreSQL schema and write ETL scripts for transfer. Migration always runs in parallel with the old system so the business does not stop. After launch I keep the old database in read-only mode for 6-12 months for reconciliations.
Absolutely. I work in two-week sprints with demos at the end of each. The client gets access to Jira or ClickUp, sees the backlog, progress and risks. The test environment updates daily, production after acceptance. Once a week I hold a status call with key stakeholders. This transparency is the standard across all 130+ of my projects and the reason 80% of clients return for follow-up orders.
Besides CRM, ERP and SaaS, I develop mobile apps on Flutter, React Native, Swift and Kotlin for retail and B2B wholesalers — details at /locations/khmelnytskyi/mobile-development. I also build corporate websites, eCommerce platforms, marketplace integrations and marketing automation. The full list of services is at /services/crm-erp-saas and in the site services section.
Why choose me?
Comparison with other options
| Me | Other agencies | |
|---|---|---|
| CRM/ERP experience | 15+ years, 130+ automation projects | 1-3 years, template Bitrix24 setups |
| 1C/BAS integration | Custom connectors for wholesalers and producers | Only CSV export or basic reports |
| SaaS architecture | Multi-tenant on Node.js + PostgreSQL + GraphQL | Monolith without scalability |
| Local market knowledge | Textile 7th Kilometer, Podillia agri sector | Generic solutions without specifics |
| Post-launch support | SLA, team training, iterative improvements | Code handover without maintenance |
CRM, ERP, SaaS Development in Khmelnytskyi — Filiuk
Why Khmelnytskyi needs custom CRM, ERP and SaaS solutions
Khmelnytskyi is a regional center of about 270,000 residents on the banks of the Southern Bug in the historic Podillia region. The city is one of the key trade and industrial hubs of Western Ukraine thanks to a unique combination of the 7th Kilometer wholesale market, instrument-making and food enterprises, and a powerful agricultural sector that cultivates the black soils of the Podillia Upland. Each segment has its own specifics of accounting, sales and logistics that cannot be fully covered by template boxed CRMs. That is why Khmelnytskyi companies increasingly order custom CRM, ERP and SaaS platforms built around real business processes.
I am Oleksandr Filiuk, and over 15+ years I have delivered 130+ automation projects for Ukrainian and European clients. Dozens of them are for businesses from Khmelnytskyi, Hrechany and Ruzhychna districts. In this article I explain how to choose between CRM, ERP and SaaS, which integrations are critical for the local market, and why the Next.js, Node.js, PostgreSQL and GraphQL stack has become the standard for serious projects.
CRM for sales departments: Bitrix24, RetailCRM, Pipedrive or custom
CRM is the first automation system most companies implement. For small sales departments in Khmelnytskyi I often recommend ready-made platforms: Bitrix24 for the Ukrainian market with telephony and messengers, RetailCRM for eCommerce and wholesale, Pipedrive for classic B2B with deal funnels, HubSpot for marketing-oriented teams, Salesforce for large corporations with international processes. Each has its own API and customization options.
However, as the business grows, template CRMs become insufficient. Textile wholesalers of the 7th Kilometer market need fabric accounting in rolls and meters, seasonal collections, price lists by buyer segments. Podillia agri traders need grain contract accounting tied to elevators and logistics. Instrument-making enterprises need integration with production planning and engineering documentation. In such cases I build custom CRMs on Next.js + Node.js + PostgreSQL with GraphQL API that fully match real processes.
ERP systems for production, warehouse and finance
ERP is the next automation level after CRM. It is a full business operating system covering warehouse, production, procurement, finance, HR and reporting. For Khmelnytskyi manufacturers I build ERP modules: recipe and tech card management for the food industry, material and work-in-progress accounting for instrument making, batch and shelf-life management for food distributors. All modules integrate with 1C Enterprise and BAS — this is a mandatory requirement of the Ukrainian market because most accounting departments work on these platforms.
I build 1C/BAS integrations as two-way: items, stock, prices, counterparties, sales documents and payments sync in real time or on schedule. For Podillia agricultural companies I add field accounting modules with the PostGIS extension of PostgreSQL, integration with machinery GPS trackers, weather stations and satellite yield monitoring. This enables decisions about sowing, treatment and harvest based on real data rather than intuition.
SaaS products for scaling on Ukrainian and European markets
SaaS is not just cloud software delivery but a separate business model with subscription, multi-tenant architecture and requirements for scaling to thousands of simultaneous clients. Residents of the Khmelnytskyi IT Cluster and KhNU and PDU graduates often come to me with SaaS product ideas for Ukrainian and European markets: project management systems for architects, booking platforms for beauty salons, analytics tools for retail, marketplaces for niche B2B segments.
For SaaS products I use multi-tenant architecture on PostgreSQL with schema-level data isolation, GraphQL API for a flexible frontend on Next.js and React, mobile clients on React Native or Flutter. Infrastructure runs on AWS Frankfurt or Google Cloud Warsaw with GDPR-compliant data storage. Payments — Stripe for international clients, LiqPay for Ukrainian. CI/CD on GitHub Actions with automatic deployment to test and production environments. Strapi serves as headless CMS in product areas needing convenient content management. Integrations with Salesforce, HubSpot, Pipedrive, Bitrix24 and RetailCRM are done via official APIs.
Local cases: textile, agri sector, IT Cluster
One showcase project is an ERP for a wholesale fabric seller from the 7th Kilometer market in Khmelnytskyi. The client worked on 1C 7.7 and Excel, processed hundreds of orders per week with constant errors in stock and prices. I built a custom ERP on Node.js + PostgreSQL with modules: fabric accounting in rolls and meters, seasonal collections, price lists by buyer segments, mobile app for sales reps with offline mode, BAS integration for accounting. Launch in 5 months, payback in 9 months.
Another case is a SaaS for an agri broker working with Podillia farmers. The platform on Next.js + GraphQL manages grain contracts, logistics, financial calculations and elevator integration. Multi-tenant architecture allows onboarding new brokers in a few clicks. Read more about mobile apps for retail and B2B at /locations/khmelnytskyi/mobile-development, and the full list of my services at /services/crm-erp-saas.
How to order CRM, ERP or SaaS development in Khmelnytskyi
I work transparently and step by step. The first step is a free audit of your processes: together we analyze current systems, team pain points, loss points and automation opportunities. Next is the technical specification with architecture, stack (Next.js, React, Node.js, PostgreSQL, GraphQL), integration choice (1C, BAS, Bitrix24, RetailCRM, Salesforce, Pipedrive, HubSpot, Strapi) and budget. Development runs in two-week sprints with demos at the end of each. We launch the MVP in 2-3 months, the full system in 5-12 depending on scope. After launch I provide SLA support, training of your team and iterative improvements. Ready to discuss your project — details at /services/crm-erp-saas.