I design and build custom business systems for companies in Rivne — CRMs tailored to unique funnels, ERPs for manufacturing and warehouses, SaaS products for national and international markets. Stack: Next.js, Node.js, PostgreSQL, Redis with 1C/BAS, Bitrix24, IP telephony and payment gateway integrations.
Describe your business processes and the problems that need to be solved through automation.
I'll analyze your processes and propose the optimal CRM/ERP system architecture.
A ready CRM/ERP with configured workflows, dashboards, and integrations tailored to your business.
I develop business systems for your company's specific needs
Customer and deal management system: sales funnel, tasks, analytics, telephony integration.
CRM with ticket system, SLA control, knowledge base and customer portal.
Comprehensive enterprise management: finance, warehouse, production, HR, procurement.
Project management platform with kanban boards, Gantt charts and reporting.
Human resource management: recruiting, onboarding, time tracking, vacations.
Dashboards and reports for business analytics with real-time data visualization.
I deeply study your workflows, user roles, pain points, and system requirements. I build a process map.
I design system structure, navigation, data hierarchy, and access roles. I define key usage scenarios.
I create schematic layouts of main screens and an interactive prototype for testing with real users.
I develop the visual style, component library, and detailed mockups for all system screens.
I conduct usability testing, make adjustments, and prepare complete documentation for the development team.
Choose the optimal package for your project
Basic CRM system
$3000$4000What's included:
Extended CRM with integrations
$6000$8000What's included:
Full business system
$12000$15000What's included:
Cloud product turnkey
$20000$28000What's included:
Examples of completed projects
Answers to the most popular questions
The price depends on the scope of functionality, number of roles, integrations and business-logic complexity. Approximate ranges:
Exact figures are provided after a discovery session, once we’ve fixed the processes, roles and integrations. Rivne-region businesses can opt for phased delivery — ship an MVP first, then iteratively grow the feature set.
Boxed solutions handle 60-70% of tasks — that’s fine for small business. But once a company develops unique business logic (e.g. a specific manufacturing-order funnel with 12 approval stages, or a complex pricing matrix for B2B clients in the Rivne region), the box starts losing.
If you have 5 sales reps and simple pipelines — stay on the box. If you’re a manufacturer, wholesaler, or chain with non-standard logic — custom pays for itself within 1-2 years.
The standard cycle is 3-6 months, depending on scope:
If the CRM goes alongside a website or mobile app, cycles are coordinated in a single roadmap.
Standard set for the Ukrainian market:
If you need integration with a non-standard service (e.g. equipment in a Rivne-region factory) — we write a custom connector.
Multi-tenant SaaS is when one codebase serves many customer-tenants, each with isolated data, settings and billing. Classic examples — Slack, HubSpot, Notion. There are several Rivne cases where a local business grew an internal tool into a SaaS product and scaled into the national/international market.
Building your own SaaS is worth it when:
I help plan the MVP, build multi-tenant architecture, integrate billing (Stripe, Wayforpay), implement role models and dashboards. SaaS projects often pair with product strategy and conversion optimisation.
No, it’s not lock-in — you keep full access to:
I always write code that doesn’t tie the client to me personally. If tomorrow you want to hire an in-house team in Rivne or hand off support to another vendor — that’s done without a rebuild. It’s a principled stance, because the client must keep freedom of choice.
Main stack:
This stack is the 2024-2026 industry standard, with broad developer availability in Ukraine and worldwide. Alternatives (Python/Django, PHP/Laravel, .NET) are used when there’s an objective reason — e.g. ML tasks (Python) or legacy integration.
Yes — RBAC (Role-Based Access Control) is a baseline component of every CRM/ERP I build. It includes:
If your Rivne-region company has a complex org structure (5+ branches, 10+ roles), we additionally design ABAC (Attribute-Based Access Control), where permissions are determined dynamically by context.
Discovery is the most important stage of a CRM/ERP project. A mistake here costs tens of thousands of dollars later. That’s why I dedicate 2-4 weeks to:
Without this stage, any CRM becomes an expensive “warehouse of features no one uses”. Discovery can be delivered separately as a business-consulting audit — even if you later choose another vendor.
Launch isn’t the end — it’s the beginning. I offer three support formats:
For most Rivne-region businesses, the standard contract is optimal. It allows the system to evolve alongside the company: adding new integrations, dashboards, roles, features. That’s significantly cheaper than handing a fresh “spec” to a new vendor every six months.
Security is built into the architecture, not bolted on at the end. By default this includes:
For Rivne-region businesses serving international clients, we additionally factor in GDPR (Europe) and CCPA (US) requirements. For medical or financial businesses, we add HIPAA / PCI-DSS controls.
Yes — that’s the recommended approach for most projects. Instead of building a “big system” for 6 months, we split it into phases:
Benefits of phased delivery: faster time-to-result, faster ROI, requirements adjusted based on real usage instead of guesses. This is especially relevant for manufacturing and B2B businesses in the Rivne region, where not every scenario can be predicted upfront. Details are on the projects and contacts pages.
Comparison with other options
| Alex Filiuk | Boxed solution (amoCRM / Bitrix24) | |
|---|---|---|
| Adaptation to your processes | ✅ Systems designed around the process | 📋 You adapt to the template |
| Meetings in Rivne | ✅ In person at discovery and launch | ❌ Support via tickets |
| 1C/BAS integration | ✅ Two-way, real-time or scheduled | ⚠️ Via third-party modules, often limited |
| Code and data ownership | ✅ Source code and DB are yours | ❌ Data on vendor servers, lock-in |
| Cost at scale (10+ users) | 💰 One-off CAPEX, no monthly per-user fees | 💰 Subscription grows linearly with users |
| Custom reports and dashboards | ✅ Any logic, any slice | 📋 Templates only, complex extra |
| Multi-tenant / SaaS model | ✅ We can build your own SaaS product | ❌ Not supported |
| Performance on large datasets | ✅ PostgreSQL + Redis, tuned to your queries | ⚠️ Lag on 100k+ records |
| Support and evolution | ✅ SLA contract with a fixed team | 🔄 Generic support desk |
Business management systems are the invisible infrastructure that determines sales velocity, accounting accuracy, customer loyalty and the bottom line. Rivne and the Rivne region concentrate a large pool of manufacturers (woodworking, furniture, food production, packaging, metalwork), regional retail chains, B2B companies and IT startups. At some point, each of them outgrows Bitrix24 or amoCRM — and the search for a custom solution begins. I’m Alex Filiuk, a Senior UI/UX designer and product-systems architect with 15 years of experience, designing and shipping custom CRM, ERP and SaaS for the Ukrainian and international markets. My portfolio includes 20+ live systems — from automotive CRMs and mobile CRM apps to manufacturing ERPs and healthcare platforms.
This page brings together everything a business owner or CTO in Rivne should know before commissioning CRM/ERP development: when the box stops working, how CRM differs from ERP and SaaS, what stages a project consists of, which integrations are critical for the Ukrainian market, how much it costs, and why working with a local architect beats hiring a random team.
The Rivne region has strong industrial potential. It hosts woodworking and furniture production (driven by proximity to forest resources), food manufacturing, packaging plants, metalworking, agricultural businesses. Most of these companies have complex internal processes that don’t fit into amoCRM, Bitrix24 or Zoho templates:
A custom CRM/ERP is designed exactly around these specifics. Instead of “adapt your business to the template”, we capture your real process and build a system that supports it. If you’re also planning a website redesign, online store or mobile app — consider a complex approach: UX/UI + web development + e-commerce connected to the CRM as a single product landscape.
The terms get mixed up, but the difference is fundamental — and affects the budget and project scope.
For most Rivne-region businesses the trajectory looks like this: small companies start with a CRM (sales is the most obvious bottleneck), mid-sized ones move into ERP functionality (warehouse, production, finance), and those who built a unique tool with market potential go on to launch a SaaS product. I work with all three formats and help define what you actually need for the next 2-3 years.
Over 15 years I’ve tried dozens of stacks and converged on a set that optimally balances development speed, performance, ecosystem and developer availability:
This stack is the 2024-2026 industry standard. It’s not “fashionable”, it’s reliable and alive: thousands of vacancies, an active community, regular updates. If tomorrow you decide to hire an in-house team in Rivne, Lviv or Kyiv, finding Next.js/Node.js developers is much easier than a niche PHP-coder for the Bitrix Framework.
Building a CRM/ERP is not “write code for a month”. It’s a systemic engineering project where mistakes at the early stages cost 10-100x more later. So I work via a transparent process my clients have all gone through:
The total cycle is 3-6 months for a CRM/ERP, 5-9 months for a SaaS product with multi-tenant architecture. If you need a fast launch (e.g. a Rivne company whose business model has critically shifted and the box can’t cope), we start with an MVP in 6-10 weeks and grow features iteratively.
The key difference between a Ukrainian CRM/ERP and “just a Western system” is integrations with Ukrainian services. Over 15 years I’ve built dozens of these connectors, some of which are reused across projects:
If a non-standard connector is needed (e.g. a warehouse weighbridge or proprietary factory equipment), we build it from scratch. My portfolio has examples of CRM-CNC integration on a furniture factory, weighbridge integration on an agricultural complex, POS sync in a retail chain.
If you’re planning not just an internal system but your own SaaS product to sell to other companies, you need a special architecture — multi-tenant. It includes:
SaaS projects often pair with product strategy, conversion optimisation and SEO — because building the product isn’t enough; you also need to learn how to sell it. If you’re targeting international markets (US, Europe), we additionally discuss localisation, GDPR compliance and payment-system specifics (Stripe, Paddle).
The cost depends on scope and complexity. Approximate ranges:
Exact figures are provided after discovery. Working with me means a fixed MVP price (no surprises), a transparent budget for extensions, and no hidden fees like “surcharge per new user”. You pay once for development — then only for support and evolution.
For Rivne-region businesses launching a website or mobile app alongside the CRM, combined packages are available — savings of up to 25% versus separate projects.
Over 15 years I’ve watched Ukrainian (and Rivne) companies burn hundreds of thousands of hryvnias on typical mistakes. Top 7:
Most of these mistakes stem from treating CRM/ERP as “just software” instead of a strategic investment in operational efficiency. If you need a pre-flight diagnosis, consider business consulting or a UX audit of existing processes.
My portfolio has 130+ projects, of which ~20 are full CRM, ERP and SaaS systems. A few examples of the problems I’ve solved:
If you’d like to see specific examples, go to the projects section or write via the contact form: I’ll pick 5-7 most relevant cases for your industry. I’ll show not just final screens but the architectural decisions, tricky UX moments and key integrations.
CRM/ERP is part of an ecosystem. Rivne-region companies often order complex bundles:
I work not only with the Rivne region. Many clients are national chains with offices in several cities:
The full list is on the service areas page.
If you have a request — fill in the contact form or call the numbers in the website footer. The first consultation is free, 60-90 minutes long. We’ll cover your business, current systems, pain points, automation goals, approximate budget and timeline. If you’re in Rivne, we can meet in person at the office or factory. After the meeting I’ll send a detailed proposal with a fixed price for the discovery phase, the technology stack and the project roadmap.
I’m ready to design a system for your business in Rivne and the Rivne region that doesn’t just “store data” but actually accelerates sales, reduces operating costs and creates competitive advantage for years to come.