Custom CRM, ERP and SaaS Development in Rivne, Ukraine
I design and build custom business systems for companies in Rivne — CRMs tailored to unique funnels, ERPs for manufacturing and warehouses, SaaS products for national and international markets. Stack: Next.js, Node.js, PostgreSQL, Redis with 1C/BAS, Bitrix24, IP telephony and payment gateway integrations.
15+years designing business systems
20+CRM, ERP and SaaS products shipped
Rivneand region — primary location
100+Satisfied clients worldwide
Leave a request
Describe your business processes and the problems that need to be solved through automation.
Free audit
I'll analyze your processes and propose the optimal CRM/ERP system architecture.
Get your system
A ready CRM/ERP with configured workflows, dashboards, and integrations tailored to your business.
Types of CRM/ERP Systems
I develop business systems for your company's specific needs
💰
Sales CRM
Customer and deal management system: sales funnel, tasks, analytics, telephony integration.
🔧
Service company CRM
CRM with ticket system, SLA control, knowledge base and customer portal.
🏭
ERP system
Comprehensive enterprise management: finance, warehouse, production, HR, procurement.
📋
Project management system
Project management platform with kanban boards, Gantt charts and reporting.
👥
HR system
Human resource management: recruiting, onboarding, time tracking, vacations.
📊
Analytics platform
Dashboards and reports for business analytics with real-time data visualization.
Work Process
1
Business Process Analysis
I deeply study your workflows, user roles, pain points, and system requirements. I build a process map.
2
Information Architecture
I design system structure, navigation, data hierarchy, and access roles. I define key usage scenarios.
3
Wireframes & Prototype
I create schematic layouts of main screens and an interactive prototype for testing with real users.
4
UI Design & Design System
I develop the visual style, component library, and detailed mockups for all system screens.
5
Testing & Handoff
I conduct usability testing, make adjustments, and prepare complete documentation for the development team.
Pricing
Choose the optimal package for your project
Basic
CRM Start
Basic CRM system
$3000$4000What's included:
- Customer management module
- Sales funnel
- Tasks and reminders
- Basic analytics
- Responsive interface
- Team training
Ready in 1 month
Business
CRM Business
Extended CRM with integrations
$6000$8000What's included:
- Everything from «CRM Start»
- Telephony integration
- Email integration
- Process automation
- Roles and access rights
- API for external systems
- Advanced analytics
Ready in 2 months
Premium
ERP Complex
Full business system
$12000$15000What's included:
- Everything from «CRM Business»
- Project management module
- Financial module
- Warehouse management
- HR module
- Real-time dashboards
- Custom reports
- Priority support 6 months
Ready in 3-4 months
Maximum
SaaS Platform
Cloud product turnkey
$20000$28000What's included:
- Everything from ERP Complex
- Multi-tenant architecture
- Billing & subscription management
- Onboarding & tooltip system
- Public API for integrations
- Multi-language support
- CI/CD, auto-tests, monitoring
- 6-month support & maintenance
For product companies
Portfolio
Examples of completed projects
Frequently Asked Questions
Answers to the most popular questions
The price depends on the scope of functionality, number of roles, integrations and business-logic complexity. Approximate ranges:
- MVP CRM for a small business (up to 5 roles, 3-5 integrations, basic analytics) — entry package, 6-10 weeks of development.
- Full-fledged CRM/ERP for a medium manufacturer or chain (up to 15 roles, integrations with 1C/BAS, telephony, warehouse, analytics, dashboards) — mid-tier package, 3-5 months.
- SaaS product with multi-tenant architecture, billing, customer portal — premium package, 5+ months.
Exact figures are provided after a discovery session, once we’ve fixed the processes, roles and integrations. Rivne-region businesses can opt for phased delivery — ship an MVP first, then iteratively grow the feature set.
Boxed solutions handle 60-70% of tasks — that’s fine for small business. But once a company develops unique business logic (e.g. a specific manufacturing-order funnel with 12 approval stages, or a complex pricing matrix for B2B clients in the Rivne region), the box starts losing.
- Flexibility. In a custom CRM you build any process without template limits.
- Data ownership. The DB lives on your server, not in California or Moscow.
- Cost at scale. 50 users on Bitrix24 means a permanent monthly fee. Custom only requires support.
- Integrations. With your 1C, weighbridge, IP telephony, mail — without API restrictions.
If you have 5 sales reps and simple pipelines — stay on the box. If you’re a manufacturer, wholesaler, or chain with non-standard logic — custom pays for itself within 1-2 years.
The standard cycle is 3-6 months, depending on scope:
- Discovery (2-4 weeks). Deep interviews with key roles, as-is and to-be process maps, BPMN diagrams, requirements baseline.
- UX/UI design (3-5 weeks). Information architecture, wireframes, interactive Figma prototypes, testing with future users in Rivne.
- Architecture (1-2 weeks). DB schema, API contracts, integrations diagram, infrastructure (Docker, CI/CD).
- Development (10-20 weeks). 2-week sprints with demos. Frontend (Next.js), backend (Node.js), DB (PostgreSQL), cache (Redis).
- Integrations (in parallel). 1C/BAS, telephony, mail, banking, marketplaces.
- Testing (2-3 weeks). QA, load tests, security audit.
- Launch and training (1-2 weeks). Data migration, on-site training in Rivne, documentation handover.
If the CRM goes alongside a website or mobile app, cycles are coordinated in a single roadmap.
Standard set for the Ukrainian market:
- 1C/BAS: two-way sync of inventory, stock, prices, documents. Real-time via webhooks or scheduled.
- IP telephony: Binotel, Phonet, Asterisk — click-to-call, call recording, automatic lead creation.
- Messengers and email: Telegram Bot API, Viber Business, SendPulse, eSputnik, MailChimp.
- Logistics: Nova Poshta API (waybill creation, tracking), Justin, Meest.
- Payment systems: PrivatBank (LiqPay), Monobank Acquiring, Wayforpay, Fondy.
- Marketplaces and e-commerce: Prom.ua, Rozetka, OLX, integration with your online store via REST API.
- Accounting: M.E.Doc, FREDO, SOTA — document import/export.
If you need integration with a non-standard service (e.g. equipment in a Rivne-region factory) — we write a custom connector.
Multi-tenant SaaS is when one codebase serves many customer-tenants, each with isolated data, settings and billing. Classic examples — Slack, HubSpot, Notion. There are several Rivne cases where a local business grew an internal tool into a SaaS product and scaled into the national/international market.
Building your own SaaS is worth it when:
- You have a validated problem you’ve solved for yourself, and you’re ready to sell the solution to other companies.
- The market is large enough to justify R&D and marketing.
- You’re ready to play the long game — SaaS reaches stable ARR in 18-36 months.
I help plan the MVP, build multi-tenant architecture, integrate billing (Stripe, Wayforpay), implement role models and dashboards. SaaS projects often pair with product strategy and conversion optimisation.
No, it’s not lock-in — you keep full access to:
- Source code in your Git repository (GitHub, GitLab, Bitbucket).
- Database on your own server or cloud (AWS, GCP, Hetzner — your choice).
- CI/CD pipeline with documentation — any other developer can pick up the project.
- Technical documentation — architecture, API, DB schema, DevOps runbooks.
I always write code that doesn’t tie the client to me personally. If tomorrow you want to hire an in-house team in Rivne or hand off support to another vendor — that’s done without a rebuild. It’s a principled stance, because the client must keep freedom of choice.
Main stack:
- Frontend: Next.js (React) — SSR, high speed, SEO-friendly. TypeScript for type safety.
- Backend: Node.js (NestJS / Express) — same language as frontend, large ecosystem, strong I/O performance.
- Database: PostgreSQL — relational, reliable, with JSON-field support for flexible schemas.
- Cache and queues: Redis — for low latency, BullMQ for background jobs.
- Infrastructure: Docker + Docker Compose / Kubernetes, GitLab CI/CD or GitHub Actions.
- Hosting: AWS, GCP, Hetzner, or Ukrainian Cityhost / FastVPS — at the client’s choice.
This stack is the 2024-2026 industry standard, with broad developer availability in Ukraine and worldwide. Alternatives (Python/Django, PHP/Laravel, .NET) are used when there’s an objective reason — e.g. ML tasks (Python) or legacy integration.
Yes — RBAC (Role-Based Access Control) is a baseline component of every CRM/ERP I build. It includes:
- Roles: owner, director, department lead, manager, accountant, warehouse, production, observer — each with its own permission set.
- Branch-level segregation. A Rivne-branch manager sees only their clients; the Lviv-branch manager only theirs. The director sees everything.
- Granular permissions. Not just “view/no view”, but also “edit field X”, “see margin”, “export data”, “change tariff”.
- Audit logs. Who, when and what changed — for catching abuse and compliance.
- 2FA for critical roles. Two-factor authentication for admins, accountants, executives.
If your Rivne-region company has a complex org structure (5+ branches, 10+ roles), we additionally design ABAC (Attribute-Based Access Control), where permissions are determined dynamically by context.
Discovery is the most important stage of a CRM/ERP project. A mistake here costs tens of thousands of dollars later. That’s why I dedicate 2-4 weeks to:
- Interviews with key roles — owner, director, department leads, key contributors. In Rivne — in person, at the office or factory.
- Process observation. I physically spend a day in your office or warehouse to see how people actually work, not how it’s described on paper.
- As-is process map. BPMN diagrams, swimlanes, list of all stages and exceptions.
- Pain-point discovery. What’s redundant, what duplicates, where time is lost, where errors emerge.
- To-be process design. What work should look like after the system goes live.
- Roadmap and prioritisation. What ships in the MVP, in phase 2, in phase 3.
Without this stage, any CRM becomes an expensive “warehouse of features no one uses”. Discovery can be delivered separately as a business-consulting audit — even if you later choose another vendor.
Launch isn’t the end — it’s the beginning. I offer three support formats:
- Basic SLA. A 60-90 day warranty period — bug fixes, user questions, minor tweaks for free.
- Standard contract. A monthly fixed hour quota (e.g. 20-40 hours/month) for small features, optimisations, updates. Reaction to critical bugs — 4 hours.
- Extended SLA. 24/7 monitoring, guaranteed 99.5%+ uptime, dedicated team, regular infrastructure and security updates.
For most Rivne-region businesses, the standard contract is optimal. It allows the system to evolve alongside the company: adding new integrations, dashboards, roles, features. That’s significantly cheaper than handing a fresh “spec” to a new vendor every six months.
Security is built into the architecture, not bolted on at the end. By default this includes:
- Encryption in transit. HTTPS everywhere (Let’s Encrypt or your SSL), TLS 1.3 for APIs.
- Encryption at rest. AES-256 for sensitive fields (passport data, bank info).
- Password hashing. bcrypt / argon2, no decryption possible.
- SQL-injection protection. Parameterised queries, ORM (Prisma, TypeORM).
- XSS / CSRF protection. CSP headers, CSRF tokens, sanitization.
- Rate limiting and DDoS protection. Cloudflare, fail2ban on servers.
- Audit logs. All critical actions tracked (login, data export, permission change).
- GDPR readiness. Personal data export, right to be forgotten, consent journal.
- Backups. Daily automatic, encrypted, in two geographically separate locations.
For Rivne-region businesses serving international clients, we additionally factor in GDPR (Europe) and CCPA (US) requirements. For medical or financial businesses, we add HIPAA / PCI-DSS controls.
Yes — that’s the recommended approach for most projects. Instead of building a “big system” for 6 months, we split it into phases:
- Phase 1 — MVP (6-10 weeks). Core funnel, customer cards, basic analytics, 2-3 key integrations. Ship to production with real users.
- Phase 2 (3-4 months). User feedback → optimisations, expanded funnels, additional integrations, mobile version.
- Phase 3 (4-6 months). ERP modules — warehouse, production, finance. Or SaaS features, if going to market.
Benefits of phased delivery: faster time-to-result, faster ROI, requirements adjusted based on real usage instead of guesses. This is especially relevant for manufacturing and B2B businesses in the Rivne region, where not every scenario can be predicted upfront. Details are on the projects and contacts pages.
Why choose me?
Comparison with other options
| Alex Filiuk | Boxed solution (amoCRM / Bitrix24) | |
|---|---|---|
| Adaptation to your processes | ✅ Systems designed around the process | 📋 You adapt to the template |
| Meetings in Rivne | ✅ In person at discovery and launch | ❌ Support via tickets |
| 1C/BAS integration | ✅ Two-way, real-time or scheduled | ⚠️ Via third-party modules, often limited |
| Code and data ownership | ✅ Source code and DB are yours | ❌ Data on vendor servers, lock-in |
| Cost at scale (10+ users) | 💰 One-off CAPEX, no monthly per-user fees | 💰 Subscription grows linearly with users |
| Custom reports and dashboards | ✅ Any logic, any slice | 📋 Templates only, complex extra |
| Multi-tenant / SaaS model | ✅ We can build your own SaaS product | ❌ Not supported |
| Performance on large datasets | ✅ PostgreSQL + Redis, tuned to your queries | ⚠️ Lag on 100k+ records |
| Support and evolution | ✅ SLA contract with a fixed team | 🔄 Generic support desk |
CRM, ERP and SaaS Development in Rivne — Custom Business Systems | Alex Filiuk
CRM, ERP and SaaS Development in Rivne — when boxed solutions stop working
Business management systems are the invisible infrastructure that determines sales velocity, accounting accuracy, customer loyalty and the bottom line. Rivne and the Rivne region concentrate a large pool of manufacturers (woodworking, furniture, food production, packaging, metalwork), regional retail chains, B2B companies and IT startups. At some point, each of them outgrows Bitrix24 or amoCRM — and the search for a custom solution begins. I’m Alex Filiuk, a Senior UI/UX designer and product-systems architect with 15 years of experience, designing and shipping custom CRM, ERP and SaaS for the Ukrainian and international markets. My portfolio includes 20+ live systems — from automotive CRMs and mobile CRM apps to manufacturing ERPs and healthcare platforms.
This page brings together everything a business owner or CTO in Rivne should know before commissioning CRM/ERP development: when the box stops working, how CRM differs from ERP and SaaS, what stages a project consists of, which integrations are critical for the Ukrainian market, how much it costs, and why working with a local architect beats hiring a random team.
Why manufacturers and B2B companies in the Rivne region need custom systems
The Rivne region has strong industrial potential. It hosts woodworking and furniture production (driven by proximity to forest resources), food manufacturing, packaging plants, metalworking, agricultural businesses. Most of these companies have complex internal processes that don’t fit into amoCRM, Bitrix24 or Zoho templates:
- Multi-step approvals. A production order moves through a technologist, shop floor, warehouse, finance and director — each stage with its own rules, documents and feedback loops.
- Complex calculations. Cost of goods, margin, sales-rep bonuses, production-team incentives — formulas that don’t fit a boxed configurator.
- Unique nomenclatures. Wood and furniture have dozens of attributes (species, dimensions, moisture, grade) that must be stored, filtered, aggregated.
- Manufacturing-equipment integration. Weighbridges, CNC machines, picker terminals, address-based warehousing — that’s not “plug it in via REST”, those are bespoke connectors.
- Regional structure. Branches in Rivne, Dubno, Sarny, Zdolbuniv with different access rights, tariffs and warehouses.
A custom CRM/ERP is designed exactly around these specifics. Instead of “adapt your business to the template”, we capture your real process and build a system that supports it. If you’re also planning a website redesign, online store or mobile app — consider a complex approach: UX/UI + web development + e-commerce connected to the CRM as a single product landscape.
How CRM, ERP and SaaS differ — and which one you actually need
The terms get mixed up, but the difference is fundamental — and affects the budget and project scope.
- CRM (Customer Relationship Management). A system to manage customer interactions. Core: lead capture, sales, service. Used by sales, marketing and support. Example: your sales rep sees all calls, emails and deals for a customer in one place.
- ERP (Enterprise Resource Planning). A system to manage enterprise resources. Core: finance, warehouse, production, HR, procurement. Covers the whole back office. Example: raw-material accounting, production-cycle planning, COGS calculation, accounting reports.
- SaaS (Software as a Service). Not a system type, but a distribution model. Any software can be SaaS — if you sell access to it to other companies on a subscription. Classic examples: Slack, HubSpot, Notion. Building your own SaaS makes sense when you’ve validated a problem you can sell on the market.
For most Rivne-region businesses the trajectory looks like this: small companies start with a CRM (sales is the most obvious bottleneck), mid-sized ones move into ERP functionality (warehouse, production, finance), and those who built a unique tool with market potential go on to launch a SaaS product. I work with all three formats and help define what you actually need for the next 2-3 years.
Tech stack and why I choose it
Over 15 years I’ve tried dozens of stacks and converged on a set that optimally balances development speed, performance, ecosystem and developer availability:
- Frontend. Next.js (React + TypeScript) — SSR out of the box, high speed, SEO-friendly even for admin panels. Works for both internal tools and customer-facing products.
- Backend. Node.js (NestJS or Express) — same language as the frontend (easier for the team), strong ecosystem, high I/O performance (and CRM/ERP is mostly I/O).
- Database. PostgreSQL — relational, ACID-compliant, with JSON-field support and full-text search. The de-facto standard for serious business systems.
- Cache and queues. Redis — for caching heavy queries, sessions, rate limiting. BullMQ — for background jobs (reports, exports, sync).
- Infrastructure. Docker + Docker Compose for dev/staging, Kubernetes for high-load production. CI/CD via GitLab or GitHub Actions.
- Hosting. AWS, GCP, Hetzner (Europe), or Ukrainian hosters (Cityhost, FastVPS) — the client decides. For Ukraine-only operations, Ukrainian hosters are often optimal.
This stack is the 2024-2026 industry standard. It’s not “fashionable”, it’s reliable and alive: thousands of vacancies, an active community, regular updates. If tomorrow you decide to hire an in-house team in Rivne, Lviv or Kyiv, finding Next.js/Node.js developers is much easier than a niche PHP-coder for the Bitrix Framework.
How the development process looks — step by step
Building a CRM/ERP is not “write code for a month”. It’s a systemic engineering project where mistakes at the early stages cost 10-100x more later. So I work via a transparent process my clients have all gone through:
- Discovery (2-4 weeks). Interviews with key roles, observation of real work in your office or factory in Rivne, as-is and to-be process maps in BPMN, requirements baseline. Output: a 30-60 page discovery document you could hand to any vendor.
- UX/UI design (3-5 weeks). Information architecture, user flows, wireframes in Figma, an interactive clickable prototype. Testing with 3-5 future users. If you’re in Rivne, these tests happen on-site.
- Technical architecture (1-2 weeks). DB schema (normalised, with indexes for your queries), API contracts (OpenAPI / Swagger), integrations diagram, infrastructure (CI/CD, monitoring, backups).
- Development (10-20 weeks). 2-week sprints. At the end of each — a demo via Zoom or in person in Rivne, roadmap update, priority alignment.
- Integrations (in parallel). 1C/BAS, Bitrix24 (if migrating), IP telephony, mail, banking, marketplaces, Nova Poshta.
- QA and load testing (2-3 weeks). Unit tests, integration tests, manual QA against scenarios, load tests (Apache JMeter, k6) at 10x expected load.
- Security audit (1 week). OWASP Top 10 checklist, SQL injection, XSS, CSRF and misconfiguration scans.
- Launch and training (1-2 weeks). Data migration from the old system, production launch, in-person team training in Rivne, documentation handover.
- Support (long-term). A 60-90 day warranty period for free, then your choice of SLA contract.
The total cycle is 3-6 months for a CRM/ERP, 5-9 months for a SaaS product with multi-tenant architecture. If you need a fast launch (e.g. a Rivne company whose business model has critically shifted and the box can’t cope), we start with an MVP in 6-10 weeks and grow features iteratively.
Integrations with the Ukrainian business ecosystem
The key difference between a Ukrainian CRM/ERP and “just a Western system” is integrations with Ukrainian services. Over 15 years I’ve built dozens of these connectors, some of which are reused across projects:
- 1C / BAS. Two-way sync of nomenclature, prices, stock, counterparties, documents. Implemented via 1C REST/SOAP API, file-based exchanges (CommerceML, EnterpriseData) or direct DB access.
- IP telephony. Binotel, Phonet, Asterisk, Stream Telecom — click-to-call, call recording, customer popup on incoming calls, automatic lead creation from missed calls.
- Email services. SendPulse, eSputnik, MailChimp, Brevo (Sendinblue) for marketing. Mailgun, SendGrid for transactional emails. Corporate mail integration via IMAP/SMTP.
- Banking. PrivatBank (Privat24 Business API), Monobank Acquiring, Wayforpay, Fondy, LiqPay — for online payments and bank-statement imports.
- Logistics. Nova Poshta (waybill creation, statuses, returns), Justin, Meest, Ukrposhta — critical for e-commerce and wholesale.
- Marketplaces. Prom.ua, Rozetka, OLX — order import, catalogue export, stock sync.
- Messengers. Telegram Bot API (manager notifications, customer chatbots), Viber Business, WhatsApp Business API.
- Accounting. M.E.Doc, FREDO, SOTA — exchange of tax invoices, acts, bills.
- HR. Integration with workforce time systems (RFID, biometrics), Workday, BambooHR — for Rivne-region manufacturers with 50+ employees.
If a non-standard connector is needed (e.g. a warehouse weighbridge or proprietary factory equipment), we build it from scratch. My portfolio has examples of CRM-CNC integration on a furniture factory, weighbridge integration on an agricultural complex, POS sync in a retail chain.
Multi-tenant architecture for SaaS products from Rivne
If you’re planning not just an internal system but your own SaaS product to sell to other companies, you need a special architecture — multi-tenant. It includes:
- Data isolation. One tenant cannot see another’s data. Done either via separate schemas/DBs (strong isolation) or via row-level security with tenant_id (lighter).
- Per-tenant customisation. Logo, colours, custom domain, funnel settings — each customer can configure their own.
- Pricing plans and billing. Free / Starter / Pro / Enterprise with different limits on users, data volume, features. Stripe, Wayforpay integration for auto-charging.
- Tenant-admin portal. Manage your own users, view tariff, download invoices.
- Onboarding flow. Self-service registration, new-user guide, demo data.
- Scalability. Architecture must handle 10x growth without redesign — horizontal DB scaling, sharding, caching.
SaaS projects often pair with product strategy, conversion optimisation and SEO — because building the product isn’t enough; you also need to learn how to sell it. If you’re targeting international markets (US, Europe), we additionally discuss localisation, GDPR compliance and payment-system specifics (Stripe, Paddle).
How much CRM/ERP/SaaS development in Rivne costs
The cost depends on scope and complexity. Approximate ranges:
- MVP CRM for a small business (3-5 roles, 3-5 integrations, basic reports) — entry package, 6-10 weeks.
- Full CRM/ERP for mid-sized business or manufacturer (10-15 roles, 8-12 integrations, dashboards, analytics, mobile) — mid-tier package, 3-5 months.
- SaaS product (multi-tenant, billing, customer portal, API docs) — premium package, 5-9 months.
- Large ERP platform (for holdings, chains with 5+ branches, full finance/production/warehouse/HR modules) — enterprise level, 9-18 months.
Exact figures are provided after discovery. Working with me means a fixed MVP price (no surprises), a transparent budget for extensions, and no hidden fees like “surcharge per new user”. You pay once for development — then only for support and evolution.
For Rivne-region businesses launching a website or mobile app alongside the CRM, combined packages are available — savings of up to 25% versus separate projects.
Common mistakes when ordering CRM/ERP — and how to avoid them
Over 15 years I’ve watched Ukrainian (and Rivne) companies burn hundreds of thousands of hryvnias on typical mistakes. Top 7:
- Starting without discovery. “We have a 5-page spec, let’s build”. Three months in, the spec covers 50% of real scenarios. Discovery is not “unnecessary formality” — it’s rework insurance.
- Trying to do everything at once. “We want CRM + ERP + e-commerce + mobile + BI in 4 months”. Realistically — phased delivery. MVP in 2-3 months, then growth.
- Cutting corners on UX. “Sales reps will figure it out anyway”. Bad UX is -30-50% productivity even if the logic is correct. UX investment pays off in the first 3-6 months.
- Ignoring the role model. “Everyone sees everything, we’ll sort it out later”. A year later: managers steal the database, accountants see margins, competitors poach staff. RBAC is from day one.
- Vendor lock-in. A vendor who “doesn’t hand over source code” is a red flag. After project completion, you should be fully independent.
- No tests. Without unit and integration tests, every new feature is a “did we break production?” lottery. Tests = insurance for years.
- Launch without training. System handed off, vendor waves goodbye — a month later the team has “given up” and gone back to Excel. Training, documentation and an adaptation period are mandatory parts of the project.
Most of these mistakes stem from treating CRM/ERP as “just software” instead of a strategic investment in operational efficiency. If you need a pre-flight diagnosis, consider business consulting or a UX audit of existing processes.
Cases: systems for Ukrainian and international businesses
My portfolio has 130+ projects, of which ~20 are full CRM, ERP and SaaS systems. A few examples of the problems I’ve solved:
- Automotive. CRMs for dealers and service centres — managing test drives, repairs, parts inventory, customer loyalty, with 1C, telephony and mail integrations.
- Auto-parts distribution. ERP for wholesalers with multi-warehouse accounting, integration with European catalogues (TecDoc), B2B order processing, customer portals for retail chains.
- Mobile CRM. Apps for field teams (sales, service, delivery) — offline mode, GPS tracking, sync with the core system.
- Healthcare platforms. Systems for clinics and chains — electronic patient records, appointment booking, telemedicine, GDPR compliance.
- Energy and utilities. Platforms for solar-energy companies — customer accounting, installation monitoring, billing, integration with energy hardware.
- Fintech / SaaS. Multi-tenant platforms for fundraising and financial-product administration — with billing, role models, audit logs.
If you’d like to see specific examples, go to the projects section or write via the contact form: I’ll pick 5-7 most relevant cases for your industry. I’ll show not just final screens but the architectural decisions, tricky UX moments and key integrations.
What you receive after project completion
- A deployed system on your hosting or cloud, with a configured CI/CD pipeline.
- Source code in your Git repo, with commit history and code reviews.
- Database with migrations, backups and schema documentation.
- Technical documentation — architecture, API (OpenAPI/Swagger), DevOps runbooks, admin guides.
- User documentation — guides per role (manager, accountant, warehouse, production), video instructions.
- Team training — 2-4 sessions in Rivne (in person) or via Zoom for distributed teams.
- Warranty period 60-90 days — free bug fixes, answering questions.
- Exclusive proprietary rights to the code and design — fixed in the contract.
- Optional: SLA contract for ongoing support and system evolution.
My other services for technology businesses in Rivne
CRM/ERP is part of an ecosystem. Rivne-region companies often order complex bundles:
- Web development — corporate sites, customer portals, landings that integrate with the CRM.
- Mobile development — native and cross-platform apps for field teams or customers.
- UI/UX design — interfaces for admin panels, dashboards, customer portals.
- E-commerce — online stores connected to the ERP for real-time stock and order sync.
- UX audit of existing systems — if you already have a CRM but it’s painful to use.
- Business consulting — digital-transformation strategy before investing in development.
- Product strategy — for SaaS startups going to market.
System development in other Ukrainian cities
I work not only with the Rivne region. Many clients are national chains with offices in several cities:
- Kyiv — IT companies, fintech, e-commerce, government and corporate clients
- Lviv — IT outsourcing, product teams, regional chains
- Odesa — logistics, port business, e-commerce, tourism
- Dnipro — manufacturers, B2B, wholesalers
- Kharkiv — IT, engineering companies, education, research
The full list is on the service areas page.
Ready to discuss a CRM, ERP or SaaS project in Rivne?
If you have a request — fill in the contact form or call the numbers in the website footer. The first consultation is free, 60-90 minutes long. We’ll cover your business, current systems, pain points, automation goals, approximate budget and timeline. If you’re in Rivne, we can meet in person at the office or factory. After the meeting I’ll send a detailed proposal with a fixed price for the discovery phase, the technology stack and the project roadmap.
I’m ready to design a system for your business in Rivne and the Rivne region that doesn’t just “store data” but actually accelerates sales, reduces operating costs and creates competitive advantage for years to come.