CRM, ERP and SaaS Development in Chernivtsi
I'm Oleksandr Filyuk, 15+ years and 130+ projects. I build CRM, ERP and SaaS platforms for Chernivtsi businesses: from cafes on Kobylianska street to exporters trading with Romania and Moldova daily.
30+CRM/ERP projects delivered
15+Years of experience
40%Time saved on routine tasks
100+Satisfied clients worldwide
Leave a request
Describe your business processes and the problems that need to be solved through automation.
Free audit
I'll analyze your processes and propose the optimal CRM/ERP system architecture.
Get your system
A ready CRM/ERP with configured workflows, dashboards, and integrations tailored to your business.
Types of CRM/ERP Systems
I develop business systems for your company's specific needs
💰
Sales CRM
Customer and deal management system: sales funnel, tasks, analytics, telephony integration.
🔧
Service company CRM
CRM with ticket system, SLA control, knowledge base and customer portal.
🏭
ERP system
Comprehensive enterprise management: finance, warehouse, production, HR, procurement.
📋
Project management system
Project management platform with kanban boards, Gantt charts and reporting.
👥
HR system
Human resource management: recruiting, onboarding, time tracking, vacations.
📊
Analytics platform
Dashboards and reports for business analytics with real-time data visualization.
Work Process
1
Business Process Analysis
I deeply study your workflows, user roles, pain points, and system requirements. I build a process map.
2
Information Architecture
I design system structure, navigation, data hierarchy, and access roles. I define key usage scenarios.
3
Wireframes & Prototype
I create schematic layouts of main screens and an interactive prototype for testing with real users.
4
UI Design & Design System
I develop the visual style, component library, and detailed mockups for all system screens.
5
Testing & Handoff
I conduct usability testing, make adjustments, and prepare complete documentation for the development team.
Pricing
Choose the optimal package for your project
Basic
CRM Start
Basic CRM system
$3000$4000What's included:
- Customer management module
- Sales funnel
- Tasks and reminders
- Basic analytics
- Responsive interface
- Team training
Ready in 1 month
Business
CRM Business
Extended CRM with integrations
$6000$8000What's included:
- Everything from «CRM Start»
- Telephony integration
- Email integration
- Process automation
- Roles and access rights
- API for external systems
- Advanced analytics
Ready in 2 months
Premium
ERP Complex
Full business system
$12000$15000What's included:
- Everything from «CRM Business»
- Project management module
- Financial module
- Warehouse management
- HR module
- Real-time dashboards
- Custom reports
- Priority support 6 months
Ready in 3-4 months
Maximum
SaaS Platform
Cloud product turnkey
$20000$28000What's included:
- Everything from ERP Complex
- Multi-tenant architecture
- Billing & subscription management
- Onboarding & tooltip system
- Public API for integrations
- Multi-language support
- CI/CD, auto-tests, monitoring
- 6-month support & maintenance
For product companies
Frequently Asked Questions
Answers to the most popular questions
Off-the-shelf boxes impose their logic: you pay for features you don't use and lack what you actually need. Custom CRM mirrors your process from first call to repeat sale. I build custom pipelines, roles, reports and integrations with banks and Nova Poshta. See the full CRM, ERP and SaaS service.
Basic CRM MVP takes 6–10 weeks. Full ERP with manufacturing, inventory and accounting takes 4–7 months. I split the project into 2-week sprints: you see progress every 14 days and can adjust priorities. The first working module usually goes live in week 4-5 so the team can test on real data early.
Yes. I regularly migrate data from 1C, BAS, Excel, Google Sheets, Bitrix24, RetailCRM, Salesforce, Pipedrive and HubSpot. First I analyze structure, clean duplicates and map fields, then migrate via validated scripts. The old system runs in parallel until you confirm the new one is stable.
Frontend uses Next.js and React, backend uses Node.js, database is PostgreSQL, API is GraphQL or REST, hosting is AWS or Google Cloud. Sometimes Strapi for content. This stack gives speed, security, type safety and convenience for future developers — you are not locked to a single contractor.
Database-level encryption, HTTPS, JWT tokens, roles and access rights, user action audit logs, regular multi-region backups, two-factor authentication for admins. For medical and financial data I add GDPR compliance and Ukrainian personal data protection law requirements as a baseline.
Yes, that's a baseline part of the work. I connect website forms, chatbots, Prom, Rozetka, OLX, Facebook Lead Ads, Google Ads, banking APIs for payments, Nova Poshta and Ukrposhta for logistics. All leads and orders automatically land in the pipeline — managers never lose a single inquiry.
After release I offer an SLA contract: critical bugs within 4 hours, new features by priority. Quarterly I run a performance audit and update dependencies and security patches. I onboard new employees, maintain documentation and add modules as your business grows. You never face the system alone.
CRM systems start at 8,000 USD, full ERP from 25,000 USD. Price depends on modules, integrations and roles. I give a fixed estimate after audit and don't change it mid-project without your written approval. Sprint-based payment is possible, which suits Chernivtsi mid-sized businesses well.
Yes. For tour agencies I build CRM with tour, booking and payment modules and integrations with hotels and airlines. I factor in Bukovyna seasonality, tourist flows through the Metropolitans' Residence and architectural routes on Kobylianska. If you also need a site, check web development in Chernivtsi.
Yes, cross-border trade is a major part of Chernivtsi economy. I build multi-currency systems (UAH, EUR, RON, MDL), multilingual interfaces, integrations with Romanian acquirers, VAT and customs declaration tracking. For an export online store, see eCommerce in Chernivtsi.
Yes. I travel to client offices in Shevchenkivskyi and Pershotravnevyi districts. Convenient meeting spots are cafes on Olha Kobylianska, the Chernivtsi IT Cluster space, and locations near Universytetska and Soborna. The first meeting is free and lasts 60–90 minutes with an audit of your processes.
Yes. CRM often has a mobile client for managers, couriers or executives — to see the pipeline, inventory or reports from a smartphone. Stack is React Native or Flutter connected to the same API. Details on the mobile development in Chernivtsi page.
Why choose me?
Comparison with other options
| Me | Other agencies | |
|---|---|---|
| Architecture approach | Custom CRM/ERP for your processes | Template Bitrix24 or 1C |
| Business audit | On-site visit in Chernivtsi or deep online review | Google Forms brief |
| Stack | Next.js, Node.js, PostgreSQL, GraphQL | Legacy PHP, off-the-shelf boxes |
| Integrations | Banks, Nova Poshta, marketplaces, accounting | Basic only |
| Project owner | You work with me directly | Chain of managers |
| Post-launch support | SLA, updates, team training | Delivered and gone |
CRM, ERP and SaaS Development in Chernivtsi — Filyuk
CRM, ERP and SaaS Development for Chernivtsi
Chernivtsi is a city of 265,000 residents, home to the UNESCO-listed Residence of Bukovinian Metropolitans (now Yuriy Fedkovych Chernivtsi National University), Bukovinian State Medical University and the Chernivtsi IT Cluster. Tourism around the Town Hall and Turkish Square, Bukovyna winemaking, medicine, cafes on Olha Kobylianska and cross-border trade with Romania and Moldova all coexist here. Each business has its own pipelines, inventory and reports — and each deserves a system that works for it, not one that imposes foreign logic.
I'm Oleksandr Filyuk, 15+ years in development and 130+ launched projects. I create custom CRM, ERP and SaaS platforms on a Next.js, React, Node.js, PostgreSQL and GraphQL stack. Unlike off-the-shelf Bitrix24, RetailCRM, 1C or BAS, my system grows with your business, integrates with banks, marketplaces, postal services and accounting, and doesn't leave you dependent on a single vendor.
What's included in the project
Every project starts with a business process audit. I visit the office in Shevchenkivskyi or Pershotravnevyi district, walk through the customer journey with managers and observe how orders, complaints and returns are handled. Then I build a process map, identify time and money leaks and propose system architecture. The Figma prototype is approved in 1-2 weeks, then development starts in 2-week sprints with a demo at the end of each.
The base CRM package includes sales pipelines and custom stages, client and company cards with communication history, telephony, email and messenger integrations, roles and access rights, real-time reports and dashboards, mobile access for managers. ERP adds inventory, manufacturing, accounting, HR, banking and customs integrations. SaaS adds multitenancy, pricing plans, billing and referral programs.
Technical stack and security
I work on a modern stack: Next.js and React for frontend, Node.js for backend, PostgreSQL as primary database, GraphQL or REST for API, AWS or Google Cloud for hosting. Strapi often handles the content side. The stack isn't chosen by fashion — it guarantees load speed, security, code type safety and ease of hiring new developers in the future.
Security is built in from day one: data encryption at rest and in transit, JWT authentication, two-factor for admins, audit logs of all actions, regular multi-region backups. For medical centers around Bukovinian Medical University and financial companies I add GDPR compliance and Ukrainian personal data protection law requirements as standard.
Integrations for the Ukrainian market
Ukrainian companies live in their own service ecosystem and your CRM must play well with it. I connect Nova Poshta and Ukrposhta for logistics, PrivatBank, Monobank and PUMB for payments and statements, LiqPay and Fondy for acquiring, Prom, Rozetka and OLX for marketplaces, BAS and 1C for accounting. For businesses trading with Romania and Moldova I add multi-currency settlements in EUR, RON and MDL, Romanian acquirer integrations and customs declaration automation.
Why Chernivtsi
Chernivtsi is not just geography, it's a special business culture. People here value details, Austro-Hungarian heritage aesthetics, personal relationships and trust. I regularly meet clients in cafes on Kobylianska, at the Chernivtsi IT Cluster space, near Universytetska and Soborna. Personal contact helps me understand business specifics faster — whether it's a winery shipping to Lviv and Kyiv boutiques or a tour agency with guests from Poland and Romania.
How to start
Leave a request — I respond within a day, schedule a free meeting in Chernivtsi or on Zoom and spend 60-90 minutes analyzing your processes. After that you get a written proposal with fixed budget, timeline and modules. If you need a website too, see web development in Chernivtsi, for a mobile app see mobile development, for an online store see eCommerce. Full service description is on the CRM, ERP and SaaS page.