CRM, ERP and SaaS Systems in Chernihiv — From Idea to Release
I'm Oleksandr Filyuk — 15+ years of experience and 130+ launched products. I design and implement CRM, ERP and SaaS for woodworking, food and manufacturing companies in Chernihiv — from Desnianskyi district to Novozavodskyi.
30+CRM/ERP projects delivered
15+Years of experience
40%Time saved on routine tasks
100+Satisfied clients worldwide
Leave a request
Describe your business processes and the problems that need to be solved through automation.
Free audit
I'll analyze your processes and propose the optimal CRM/ERP system architecture.
Get your system
A ready CRM/ERP with configured workflows, dashboards, and integrations tailored to your business.
Types of CRM/ERP Systems
I develop business systems for your company's specific needs
💰
Sales CRM
Customer and deal management system: sales funnel, tasks, analytics, telephony integration.
🔧
Service company CRM
CRM with ticket system, SLA control, knowledge base and customer portal.
🏭
ERP system
Comprehensive enterprise management: finance, warehouse, production, HR, procurement.
📋
Project management system
Project management platform with kanban boards, Gantt charts and reporting.
👥
HR system
Human resource management: recruiting, onboarding, time tracking, vacations.
📊
Analytics platform
Dashboards and reports for business analytics with real-time data visualization.
Work Process
1
Business Process Analysis
I deeply study your workflows, user roles, pain points, and system requirements. I build a process map.
2
Information Architecture
I design system structure, navigation, data hierarchy, and access roles. I define key usage scenarios.
3
Wireframes & Prototype
I create schematic layouts of main screens and an interactive prototype for testing with real users.
4
UI Design & Design System
I develop the visual style, component library, and detailed mockups for all system screens.
5
Testing & Handoff
I conduct usability testing, make adjustments, and prepare complete documentation for the development team.
Pricing
Choose the optimal package for your project
Basic
CRM Start
Basic CRM system
$3000$4000What's included:
- Customer management module
- Sales funnel
- Tasks and reminders
- Basic analytics
- Responsive interface
- Team training
Ready in 1 month
Business
CRM Business
Extended CRM with integrations
$6000$8000What's included:
- Everything from «CRM Start»
- Telephony integration
- Email integration
- Process automation
- Roles and access rights
- API for external systems
- Advanced analytics
Ready in 2 months
Premium
ERP Complex
Full business system
$12000$15000What's included:
- Everything from «CRM Business»
- Project management module
- Financial module
- Warehouse management
- HR module
- Real-time dashboards
- Custom reports
- Priority support 6 months
Ready in 3-4 months
Maximum
SaaS Platform
Cloud product turnkey
$20000$28000What's included:
- Everything from ERP Complex
- Multi-tenant architecture
- Billing & subscription management
- Onboarding & tooltip system
- Public API for integrations
- Multi-language support
- CI/CD, auto-tests, monitoring
- 6-month support & maintenance
For product companies
Frequently Asked Questions
Answers to the most popular questions
CRM manages clients, deals, and communications: sales, marketing, service. ERP manages internal processes: procurement, warehouse, production, finance, HR. A woodworking plant in Novozavodskyi district needs ERP with production and warehouse modules; a salon on Mahistratska is fine with CRM. In our meeting I listen to where the real pain is — sales or production — and only then decide what to build first. We often start with CRM and naturally grow into ERP within 6-9 months.
Yes, that's a baseline integration for Ukrainian business. I build two-way real-time exchange: SKUs, stock, prices, counterparties, documents, payments. I work through standard 1C/BAS protocols plus custom middleware that logs every operation and handles conflicts properly. If you have 1C in accounting and BAS in production, I sync both into a single source of truth inside the new ERP. This removes about 80% of manual data entry.
A baseline CRM on Bitrix24, RetailCRM, Pipedrive, or HubSpot — with funnels, roles, telephony, and website integration — launches in 3-5 weeks. A custom CRM tailored to your specifics (e.g. wholesale timber or grain) takes 8-14 weeks. I always start with an MVP: one funnel, one scenario, real users. A month after launch we review metrics and expand. This keeps risk minimal and prevents the team from drowning in a new interface overnight.
Multi-tenant means one application instance serves many clients with full data isolation. Each client sees their own workspace, settings, and billing. For a SaaS startup from Chernihiv IT Cluster this is fundamental — you scale without cloning servers. I build multi-tenant on PostgreSQL with schemas or row-level security, add billing (Stripe, LiqPay, Fondy), pricing tiers, trials, and integration APIs. This architecture handles thousands of clients without rewrites.
Encryption in transit (TLS 1.3) and at rest (AES-256), role-based access, full audit logs, regular backups with restore drills. For GDPR — clear consent forms, right to deletion, one-click data export. For the Ukrainian market — compliance with the Personal Data Protection Law and NBU requirements if you're fintech. I host servers in the EU (Frankfurt, Warsaw) or on AWS/Google Cloud in europe-central regions. Everything is documented in a security policy.
Yes — this is the standard stack for Ukrainian e-commerce and distribution. I connect Rozetka, Prom, Allo, OLX via official APIs: automated product upload, order intake, status sync. Bank statements come through open banking or APIs of PrivatBank, Mono, Oschad. Nova Poshta and Ukrposhta — TTN creation, label printing, tracking. It all converges in one CRM/ERP, so a manager in Chernihiv stops switching between ten tabs and works in a single window.
I'll give an exact figure after an audit, but here are ranges: a modular ERP on a ready base (Odoo, ERPNext) with customization — from 12,000 to 35,000 USD. A fully custom ERP on Node.js + PostgreSQL with integrations to 1C, banks, and production equipment — from 40,000 to 120,000 USD. The price includes analysis, design, development, testing, training, and 12 months of support. I split the project into 4-8 week phases, so you pay for results rather than promises.
I've worked distributed for many years and have engineers across Ukraine and the EU. All documentation, code, and infrastructure live in git and Terraform, accessible via VPN with 2FA. If I personally have to evacuate, the project doesn't stop — I have partner developers with onboarding access under SLA. Servers are mirrored across multiple European regions. For critical clients I prepare a runbook so a tier-1 support engineer can restore service without me within 4 hours.
Yes, this is one of my core regional verticals. For woodworking I build modules tracking timber from plot to sawmill, moisture control, cutting plans, waste, finished goods to warehouse. For food producers — recipes, batch tracking, expiry dates, HACCP, end-to-end traceability from raw material to supermarket shelf. I integrate with weighing equipment, label thermal printers, and quality control systems. As a result, the owner sees margin not "at month-end" but live, per shift.
Yes, and I actively encourage it. I build the system so a junior/middle developer from Chernihiv National Technological University or ChNPU named after Shevchenko can onboard within 2-3 weeks. For that I prepare full documentation, README from scratch, tests, linters, CI/CD, Docker containerization. I run 2-4 online onboarding sessions and join code reviews for the first 3 months. This saves your budget and grows your own team instead of locking you into an agency.
I help on both technical and product fronts. Technically: infrastructure in European AWS/Google Cloud regions, GDPR compliance, multi-language support (at minimum EN/UK/PL/DE), Stripe for payments, SSO via Google/Microsoft. Productwise: positioning, pricing aligned with EU purchasing power, English documentation, status page with SLA. We often build an MVP in 10-14 weeks and immediately start sales through Product Hunt, AppSumo, or industry communities. More on CRM, ERP, SaaS.
CRM/ERP is most often reinforced by three directions: a mobile app for sales reps and managers so ERP data is in their pocket — see mobile development in Chernihiv; branding and UX so the internal system doesn't look like "1C from 2005"; and website / customer portal design. If you're a manufacturer in Novozavodskyi district, I additionally recommend automated production reporting and BI dashboards — they turn ERP data into decisions.
Why choose me?
Comparison with other options
| Filyuk — CRM/ERP/SaaS in Chernihiv | Typical Agency or Franchise | |
|---|---|---|
CRM, ERP, SaaS Development in Chernihiv — Oleksandr Filyuk
Why Chernihiv Businesses Need the Right CRM, ERP, and SaaS
Chernihiv has a distinctive business landscape. With around 285,000 residents — modest for a regional capital — it concentrates a remarkable mix of woodworking, food, textile, and machine-building plants, agricultural businesses across the region, hotels and restaurants serving historical tourism around the Chernihiv Citadel, Boldyna Hora, and Kotsiubynskyi Park, plus a young IT scene built around Chernihiv IT Cluster. All of these companies share one common pain: data lives in dozens of Excel files, paper logbooks, chats, and the heads of key employees. The moment a key person goes on vacation, the company slows down. I'm Oleksandr Filyuk — I've spent 15+ years building CRM, ERP, and SaaS, launched 130+ products, and this is exactly the problem we close together with your team, systematically.
Stage one is a deep audit. I come to your office on Mahistratska, to the production floor in Novozavodskyi district, or join online if you're a distributed team. I observe real processes: how a manager takes an order, how a warehouse worker handles shipment, how accounting reconciles statements, how the director receives numbers. I document every step and every point where money or time leaks. Without this audit, any CRM or ERP becomes an expensive disappointment.
CRM for Trade, Services, and B2B in Chernihiv
For most Chernihiv companies the starting point is CRM. It brings order to sales: funnels, leads, deals, calls, emails, reminders, analytics. I work with all major platforms: Bitrix24 (especially popular in Ukraine due to localization), RetailCRM (perfect for e-commerce and omnichannel), HubSpot (for those wanting a global standard with strong marketing), Pipedrive (lightweight, intuitive, ideal for sales teams of 5-50 people), Salesforce (for large enterprise clients). If your processes are unique — we build a custom CRM on Node.js, PostgreSQL, and React.
Typical CRM integrations I deploy in Chernihiv include: telephony (Binotel, Ringostat, Asterisk), website and forms (Next.js, Strapi, WordPress), marketplaces (Rozetka, Prom, Allo, OLX), delivery (Nova Poshta, Ukrposhta, Justin), banks (PrivatBank, Mono, Oschad via open banking), email (SendPulse, eSputnik, Mailchimp), messengers (Viber, Telegram, WhatsApp Business). All through official APIs, with logging and proper error handling — no "duct tape" that breaks at every update.
ERP for Manufacturing and Distribution Across Chernihiv Region
ERP is the next level. If CRM answers "how do we sell", ERP answers "how do we do everything". For a woodworking plant in Novozavodskyi district, ERP tracks timber from harvesting plot to sawmill, controls moisture, cutting, waste, finished goods, and shipments to clients across Ukraine and abroad. For a food producer — recipes, batch tracking, expiry dates, HACCP, end-to-end traceability from raw material to supermarket shelf. For a textile manufacturer — material norms, cutting, operations, piecework wages. For a machine-building plant — design documentation, machining routes, equipment loading, scheduled maintenance.
I build ERP in two ways. The first — modular ERP on Odoo or ERPNext: fast launch, ready modules, customization for your industry. This is perfect when processes are close to the industry standard. The second — fully custom ERP on Node.js, PostgreSQL, React with proprietary business logic. This is for those whose processes are a competitive advantage and don't belong in a box. In either case — full integration with 1C/BAS for accounting, banks, marketplaces, production equipment, and weighing systems.
SaaS Products from Chernihiv to the Global Market
A separate focus of mine is SaaS startups. Chernihiv has a strong IT community around Chernihiv IT Cluster; ChNTU and ChNPU named after Shevchenko produce solid engineers, and in recent years more product teams emerge from the city. I help take a product from idea to first paying customers — and then to scaling into the EU and US markets. The technical foundation: multi-tenant architecture on PostgreSQL with row-level security or separate schemas, backend in Node.js or Go with GraphQL/REST API, frontend on Next.js + React, infrastructure on AWS or Google Cloud in European regions for GDPR compliance.
Mandatory elements of a mature SaaS that I always include: billing (Stripe for global, LiqPay/Fondy for Ukraine), pricing tiers with trial and clean upgrade paths, admin panel with "impersonate user" for support diagnostics, full audit log, GDPR-grade user data export, public status page with SLA, documented integration API, SSO via Google and Microsoft. Without these elements, a SaaS simply cannot grow beyond a local market.
How I Work With Teams and Owners in Chernihiv
My philosophy — build systems together with your people, not instead of them. I never leave a client in a black-box dependency. Every project ships with full documentation: technical (architecture, API, DB schemas), business (process descriptions, roles, scenarios), user (manuals with video). Code lives in git, infrastructure in Terraform, all secrets in a secure vault. Your team gets access from day one — not after handover.
I personally onboard the developers you hire — often graduates from ChNTU or ChNPU named after Shevchenko already familiar with the stack. Within 2-4 weeks a new developer can ship features under my code review. After 3 months I remain available as a consulting architect, but operational work moves to your team. This saves budget and builds your own competency.
Pricing is transparent: fixed cost per 4-8 week phase, no hidden fees. 12-month warranty on code and architecture. If you want to discuss your case — drop me a message, and I'll prepare a free preliminary scope estimate within 2-3 business days.